Privacy notice

Who we are

İmesta Food Lojistik Dış Ticaret Ltd. Şti., Şerifali Mah. Şehit Sok. No:50, Ümraniye, İstanbul, Türkiye, is the data controller for personal data collected through this website under the Turkish Personal Data Protection Law No. 6698 (KVKK). Contact: info@imestafood.com.tr.

What we collect

• Sample and quote requests: name, company, e-mail address, phone number, country and whatever you write in the request.
• Newsletter: your e-mail address.
• Technical data: IP address and browser details, processed by our hosting provider to deliver and protect the site.
• Usage data, if you accept analytics cookies: pages visited, time on site, referring source, device and approximate location.

How we collect it

Electronically and by automated means: through the sample and quote request form and the newsletter sign-up on this site, from the details you enter. Technical data is recorded automatically by our hosting provider when you visit the site.

Why, and on what basis

• To answer your request, prepare samples and quotes and, where it follows, enter into a contract (KVKK art. 5/2-c).
• To send the newsletter you subscribed to, based on the explicit consent you give under the newsletter consent notice (KVKK art. 5/1). Every issue carries an unsubscribe link.
• To keep the site secure and working (legitimate interest, KVKK art. 5/2-f).

Who receives it

• Cloudflare, Inc. (USA) hosts the site and processes technical data.
• Resend, Inc. (USA) delivers our e-mail and keeps the newsletter list; its servers for our account are in Ireland (EU).
• Google LLC (USA) provides Google Tag Manager and Google Analytics, only if you accept analytics cookies.
• Your data is not sold or shared for anyone else’s marketing. Using these providers involves a transfer abroad under KVKK art. 9.

Cookies

• We use analytics cookies (Google Analytics, loaded through Google Tag Manager) only if you accept them in the cookie notice (KVKK art. 5/1). Until you do, Google Tag Manager is not loaded at all. We use them to see which pages are visited and how the site is found; we use no advertising or remarketing cookies.
• You can change your choice at any time through “Cookie preferences” at the bottom of every page.
• Our hosting provider, Cloudflare, may set strictly necessary technical cookies to protect the site from abuse; these do not require consent.

How long we keep it

• Requests: for as long as the business relationship lasts, then for the periods required by Turkish commercial and tax law.
• Newsletter: until you unsubscribe or withdraw your consent.

Your rights

Under KVKK art. 11 (and, where it applies, the GDPR) you may ask whether we process your data, what we hold and why, whether it is used for that purpose, who it was shared with in Türkiye or abroad; have it corrected, deleted or destroyed and have third parties notified of this; object to a result that goes against you and arises solely from automated analysis; and claim compensation for damage caused by unlawful processing.

How to apply

• In line with the Communiqué on the Procedures and Principles of Application to the Data Controller, you can send your request in writing with a wet signature to the address above, by registered electronic mail (KEP), with a secure electronic or mobile signature, or from an e-mail address you have previously given us and that is registered in our records, to info@imestafood.com.tr.
• Your application should include your name and surname; your Turkish ID number if you are a Turkish citizen, or your nationality and passport or ID number if you are not; your residential or business address for notifications; your e-mail address and phone number if any; and the subject of your request.
• We answer free of charge within 30 days at the latest, depending on the nature of the request. If the request requires an additional cost, the fee set in the tariff of the Personal Data Protection Board may be charged.